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Boutique Policies |
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Orders will be processed upon receipt of payment and/or clearing of checks.
Shipping Shipping is usually via priority mail and takes 3-5 days for delivery. Insurance and delivery confirmation are optional for an extra charge. Payment Methods We accept only credit cards through Paypal (small processing fee will apply), money orders, and personal checks (checks will be held 8-10 days). WE DO NOT TAKE CREDIT CARD NUMBERS OVER THE PHONE OR THROUGH EMAIL! Stock Items Vs. Made-to-Order Items If that perfect pair of polka dot ruffle pants isn't in your size, don't fret, we can probably make one just for you. Please allow 4 weeks for made-to-order items. Please know that we usually buy fabric in small batches and once a fabric is gone we rarely can get more of the exact same but we will do our best to find something similar and just as lovely. How to Order Drop Julia an email to discuss your order. You'll recieve a detailed invoice with your totals, including shipping and an estimated ship date. |
Order Confirmation
When you successfully place an order and payment clears we will send you a confirmation email, usually within 24 hours. We will also send you a confirmation email when we ship your items. PLEASE WAIT UNTIL THE ESTIMATED SHIP DATE BEFORE EMAILING OR CALLING TO CHECK ON YOUR ORDER! (The more time we spend answering emails, the less time we spend sewing!) International Orders INTERNATIONAL SHOPPERS MUST EMAIL TO DISCUSS SHIPPING OPTIONS AND PRICES! Rush Orders Sometimes you just need that new outfit for an all-too-soon performance. We'd love to help you out if we can, email for rush availability and charges. Returns WE DO NOT ACCEPT RETURNS ON MADE-TO-ORDER ITEMS! Please email with any questions or concerns before ordering a made-to-order design. We prefer not to take returns on in stock items as we are a small company and don't keep a large stock. Please email before you order to discuss concerns or exceptions. No returns will be considered after 14 days of reciept of items! Troupe Discounts and Wholesale We do not currently offer Troupe Discounts or wholsale pricing. |
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Julia.DiVerdi@gmail.com 970.214.0612 TheCupcakeCabaret@gmail.com |